Contact your local 2-1-1 office
Alabama is divided into nine service areas, each served by its own local 2-1-1 office. Call 211 or 1-888-421-1266 to speak with us, or use the online contact form.
Find the office that serves your county
Every county in Alabama is covered by one of nine local 2-1-1 offices. Dialing 2-1-1 or the toll-free number connects you automatically — the list below shows which office serves your area and how to reach them directly.
Not sure which region you’re in? Just call 2-1-1 and a specialist will route you to the right place.
2-1-1 Information and Referral of NW Alabama
Serving Lauderdale, Colbert, Franklin, Lawrence, Marion & Winston Counties
300 Industry St.
Florence, AL 35630
2-1-1 HELPline
Serving DeKalb, Limestone, Jackson, Madison, Marshall & Morgan Counties
P.O. Box 368
Huntsville, AL 35804
2-1-1 Information and Referral
Serving Tuscaloosa, Bibb, Fayette, Lamar, Pickens, Greene, Hale, Sumter & Marengo Counties
2720 6th Street
Tuscaloosa, AL 35401
2-1-1 Central Alabama
Serving Jefferson, Shelby, St. Clair, Blount, Cullman & Walker Counties
P.O. Box 320189
Birmingham, AL 35232-0189
2-1-1 First Call for Help
Serving Etowah, Cherokee, Calhoun, Cleburne, Clay, Talladega & Randolph Counties
P.O. Box 1175
Gadsden, AL 35902
2-1-1 Connects South Central Alabama
Serving Montgomery, Autauga, Butler, Coosa, Crenshaw, Elmore, Dallas, Perry, Macon, Lowndes, Tallapoosa, Wilcox, Bullock & Pike Counties
101 Coliseum Blvd
Montgomery, AL 36109
United Way 2-1-1 Community Connections
Serving Lee, Russell & Chambers Counties
P.O. Box 3075
Auburn, AL 36831
United Way of Southwest Alabama 2-1-1
Serving Mobile, Clarke, Washington, Monroe, Choctaw, Baldwin, Escambia & Conecuh Counties
P.O. Box 91068
Mobile, AL 36691-1069
Wiregrass 2-1-1
Serving Houston, Henry, Geneva, Dale, Coffee, Covington & Barbour Counties
545 West Main Street, Suite 313
Dothan, AL 36301
We’re here to help
Wherever you are in Alabama, one call connects you to local resources — free and confidential, 24/7.